Program Coordinator, Executive Director’s Team
Position: Program Coordinator, Executive Director’s Team
Location: New York, 20-30% travel
Date Posted: July 2018
Founded in 2000, CREA is a feminist human rights organisation based in New Delhi, India. It is one of the few international women's rights organisations based in the global South, led by Southern feminists, which works at the grassroots, national, regional, and international levels. Together with partners from a diverse range of human rights movements and networks, CREA works to advance the rights of women and girls, and the sexual and reproductive freedoms of all people. CREA advocates for positive social change through national and international fora, and provides training and learning opportunities to global activists and leaders through its Institutes.
Reporting directly to the Executive Director, the Program Coordinator provides both programmatic support and executive support in a one-on-one working relationship. The Coordinator organises and coordinates executive outreach and external relations efforts, manages special projects that are led by the Executive Director, and supports pressing and timely projects connected to the India team. She/he must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication skills in English, exceptional administrative and organisational skills, and the ability to maintain a realistic balance among multiple priorities. She/he will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. This position will give the Coordinator a birds-eye view of global feminist advocacy, organizational and institutional strengthening priorities, and require some substantive contributions around CREA’s major tracks of work around sexual rights and gender.
Scope and Responsibilities
- Provides leadership to build and maintain relationships between the ED and key external stakeholders that are crucial to the success of the organisation across donors, stakeholders, community partners, academics and intra-organizational.
- Hands-on management of a variety of special projects for the ED, some of which may have organisational impact, ensuring deliverables and timelines are met.
- Researches, prioritises, and follows up on incoming issues and concerns addressed to the ED, and determines appropriate course of action, referral, or response.
- Works closely and effectively with the ED to keep her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the ED updated.
- Drafts correspondence, assists the ED with writing/editing new programme documentation, prepares presentations/documents to support the ED’s participation in panels and meetings, and other related tasks that facilitate the ED's ability to effectively lead the organisation.
- Provides some leadership and recommendations around supporting organizational strengthening and internal systems, as related to ED’s functions and support.
- Must have strong technology background to support ED in maintenance of emails, schedules, information systems and selected external communications products.
Liaison for Executive Team and Leadership
- Support coordination of high level meetings with organizational Advisors, Board of Trustees and senior leadership team on yearly retreats, meetings and convenings.
- Create smooth functioning of communications on programs and new initiatives held by the ED related to advisors, external experts and senior leadership team.
Communications, Partnerships and Outreach
- Edits and completes first drafts for written communications to external stakeholders.
- Works with the Communication & outreach teams to coordinate the ED's outreach activities.
- Follows up on contacts made by the ED and supports the cultivation of on-going relationships.
- Communicates directly, and on behalf of the ED, with donors on matters related to ED's programmatic initiatives, including writing acknowledgement letters from the ED to donors.
Qualifications and Experience
- Strong organisational skills that reflect ability to perform and prioritise multiple/conflicting tasks, excellent attention to detail, and ability to follow-through to successful completion, often with deadline pressures.
- Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors.
- Expert-level written and verbal communication skills in English.
- Demonstrated proactive approaches to problem solving with strong decision-making capability.
- Highly resourceful team player, with the ability to also be extremely effective independently.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
- Demonstrated ability to achieve high performance goals and meet deadlines in a fast paced environment.
- Forward-looking thinker, who actively seeks opportunities and proposes solutions.
Education and Experience Requirements
- Bachelor's degree required.
- Strong work tenure: 5-7 years of experience supporting C-Level Executives, preferably in a non-profit organisation.
- Experience and interest in internal and external communications, partnership development, and fundraising.
- Have an understanding of issues relating to women's rights and the sexual and reproductive rights of all people, and a commitment to advancing these rights.
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.
CREA promotes pluralism and equal opportunity and is committed to diversity in its staffing and to the maintenance of an environment free of discriminatory employment practices. CREA’s policy is to provide equal employment opportunity to all individuals. No individual shall be discriminated against because of his or her actual or perceived age, caste, class, disability, marital status, religion or sexual orientation. Compensation will be based on experience and internal equity. A generous benefit package is included.
Please send a cover letter, stating your interest and why you are a suitable candidate for this position, along with your CV firstname.lastname@example.org by 1st August 2018. Please include in the subject line the name of the position you are applying for. You may also send your cover letter and CV by mail to:
CREA (Creating Resources for Empowerment in Action)
7 Jangpura B, Mathura Road,
New Delhi 110014
Only short-listed candidates will be contacted and asked to come in for an interview.